Frequently Asked Questions

Please find below frequently asked questions about our Pet Transport. For more information or to book please contact us.

Download our FREE Pet Travel Guide, this will give you all the information you and your pets need for travelling between the UK and Europe.

Your pet will travel in their own individual cabin, providing a safe, secure and comfortable space throughout the journey. The vehicle is designed so that the driver and co-driver have full visibility and easy interaction with the pets at all times, allowing us to provide reassurance, comfort and individual attention every step of the way.

If your pet weighs under 8kg, including their travel bag, they can travel with us using our Air/Road Courier Service. We collect your pet from an agreed location in the UK and accompany them in the aircraft cabin to an airport close to their final destination. Your pet remains under our personal care and supervision throughout the journey and is never transported as cargo. On arrival, they are safely reunited with their owner or, if required, transported by road for the final stage of their journey.

From the initial enquiry, we will guide you through the relevant pet paperwork.  We also consult you regarding your pets’ needs during the journey. To secure the booking, a 50% deposit is required to allow us to reserve the necessary ferries, pet-friendly lodgings and Eurotunnel.  As the time for your pet to travel draws closer, we keep in touch to double check all necessary documentation is signed and the Animal Health Certificate or Pet Passport is valid.

Once on the road, we will let you know that your pet has settled in. We usually stop for a significant break every three to four hours, so everyone can use the toilet, stretch their legs and have some refreshments.

Cats have a litter tray contained within their crate but, during the stops, they also get plenty of fuss and attention.

Videos and updates are given throughout the journey to reassure owners that their pets are happy in safe and caring hands.

We stop overnight in a French farmhouse with an enclosed private garden, just south of Paris. Dogs are let out of their crates and allowed (with permission from owners!) to roam free in this secure environment. They dine and rest with us – far better than being cooped in a crate for two to three days.  Dogs sleep in the house, in their own beds, and are never left alone.

Cats also are moved to a secure playroom (with windows!) so they too can have a chance to relax. Fresh litter trays, toys, food and water are provided – plus lots of fuss from us.

We always book a pet-friendly cabin. Your pet stays with us at all times, minimising stress and guaranteeing a happy, relaxed arrival at destination.

Our travel cabins are designed around the size and comfort of each individual pet. The vehicle is flexible and can accommodate a variety of breeds and sizes, ensuring every pet travels in a safe, secure and comfortable environment with plenty of room to relax throughout the journey.

Yes. The vehicle is designed to provide a bright, comfortable environment, and many pets enjoy being able to look outside during the journey.

The vehicle is designed so that cats and dogs can be separated where necessary, helping to ensure a calm and stress-free journey for all pets.

Yes, and we actively encourage you to provide your pet’s own food to avoid any change in diet during the journey. We ask that each meal is prepared in advance and packed into individual containers, making it easy to maintain your pet’s normal feeding routine. If your pet has a fresh or raw food diet, we have an electric cooler to keep their food fresh throughout the trip.

We operate a regular monthly return service between the UK and Europe, allowing pet owners to plan their journeys well in advance. Places can fill up quickly, so we always recommend getting in touch as early as possible to discuss your travel requirements and reserve a space for your pet.

Pet Transport Benefits

  • Full paperwork checking service included
  • Individual care and attention for your pets
  • Two drivers to share the journey, with full visibility of your pets
  • Dogs and cats can relax in a safe, comfortable environment
  • Window seat for dogs (honestly!)
  • Overnight stops in carefully selected pet-friendly accommodation
  • Separate area so cats can relax
  • Electric fridge for fresh pet food
  • Friendly, professional service all the way
  • Pet First Aid Trained
  • Fully insured
  • Dual licensed for both UK and EU

Are you ready to plan your pet's adventure?

Have a question?
Simply drop us a message or complete our enquiry form click here.

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    FAQs

    Download our FREE Pet Travel Guide, this will give you all the information you and your pets need for travelling between the UK and Europe.

    Each pet has an individual crate with plenty of ventilation and they can snuggle in their own familiar bed.  The vehicle is designed such that pets are on a platform near to the driver and co-driver.  This makes it easy to interact with and comfort the pets and keep a watchful eye on them throughout our journey.

    In addition to luxury road transport, we also offer a pet courier service, the only major requirement is that your pet weighs under 8kg – including their travel bag.  We collect your pet from an agreed point and then head to the airport.  Having taken a flight to Paris (or another suitable location) we are met at arrivals by our co-driver.  Your pet is then transferred to a comfy bed and offered a leg-stretch and refreshment.  Having passed UK pet border control, they are delivered via road to their final destination. This service can take as little as 12 hours.

    From the initial enquiry, we will guide you through the relevant pet paperwork.  We also consult you regarding your pets’ needs during the journey. To secure the booking, a 50% deposit is required to allow us to reserve the necessary ferries, pet-friendly lodgings and Eurotunnel.  As the time for your pet to travel draws closer, we keep in touch to double check all necessary documentation is signed and the Animal Health Certificate or Pet Passport is valid.

    Once on the road, we will let you know that your pet has settled in. We usually stop for a significant break every three to four hours, so everyone can use the toilet, stretch their legs and have some refreshments.

    Cats have a litter tray contained within their crate but, during the stops, they also get plenty of fuss and attention.

    Videos and updates are given throughout the journey to reassure owners that their pets are happy in safe and caring hands.

    We stop overnight in a French farmhouse with an enclosed private garden, just south of Paris. Dogs are let out of their crates and allowed (with permission from owners!) to roam free in this secure environment. They dine and rest with us – far better than being cooped in a crate for two to three days.  Dogs sleep in the house, in their own beds, and are never left alone.

    Cats also are moved to a secure playroom (with windows!) so they too can have a chance to relax. Fresh litter trays, toys, food and water are provided – plus lots of fuss from us.

    We always book a pet-friendly cabin. Your pet stays with us at all times, minimising stress and guaranteeing a happy, relaxed arrival at destination.

    Sizes vary according to the proportions of the travelling pet.  Our vehicle is designed to be flexible and can accommodate various options.

    Cats always have a crate big enough for their bed, water, and litter tray at the other end.

    Yes, they can!  We are very proud of our crates-with-a-view.  Dogs, in particular, benefit from this as they love to sit and look out of the window.  It makes the journey more enjoyable and stimulating for them.

    The vehicle is designed with a split level, cats and dogs can be separated to avoid stress.

    To avoid any change in diet, we recommend you supply your own pet food.  We always ask for a little extra, to ensure there are no issues should we encounter any unforeseen delays.

    Our vehicle is equipped with an electric fridge, this keeps fresh and raw food (and medication) cool throughout the journey.  We understand the need to keep your pets on the diet they are accustomed to.

    Prices vary depending on how many pets travel.  Private Pet Transport (just your pet and us) is at one end of the scale, while Shared Pet Transport (self-explanatory) is more affordable as costs are divided.

    How can we help you?

    For more information or to reserve your trip, please click the button below

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