Client Reviews

Read what some of our satisfied pet owners have to say about our transport service

The entire process was smooth and stress-free

Julie was incredibly professional and attentive to my dog Harry. She handled all the necessary paperwork and logistics efficiently, ensuring a hassle-free experience. What impressed me the most was the level of care and attention she showed towards Harry throughout his journey, providing regular updates which gave me peace of mind knowing that my Harry was in good hands.

Upon arrival in Mallorca, Harry was delivered safely and right on schedule. Everything went according to plan, and I couldn’t have asked for a better outcome. I highly recommend HappyTrailz to anyone looking to transport their pets. Their professionalism, reliability, and genuine care for animals truly sets them apart. Thank you to Julie for your compassion and care.

Jeanne Butcher

I could not have left him in better hands than with Julie and Kirk.

We had to transport our border collie to Kent from Mallorca. He was picked up on time with such caring and lovely people who made me feel happy that we had picked this company ( HappyTrailz Pet Transport). We received updates,  photos and information throughout  the whole trip, Max was delivered safely the next day.

I cannot thank them enough, your pet will be safe and looked after to the highest standards.

Jennifer XX

The proof is in the pudding

My two dachshunds arrived after their trip from the Midlands to Mallorca happy, well and relaxed.

Julie was recommended to me and was a pleasure to deal with from start to finish.  She is professional, friendly, confident and relaxed.  My sense is that the dogs come first and that she also understands the many needs of us owners!  The van is well equipped with a fridge, secure enclosure that is positioned close to the drivers (on my dogs trip their were two drivers) and organised. Based on my experience, I fully endorse HappyTrailz.

Dr Mark

The entire process was smooth and stress-free

Julie was incredibly professional and attentive to my dog Harry. She handled all the necessary paperwork and logistics efficiently, ensuring a hassle-free experience. What impressed me the most was the level of care and attention she showed towards Harry throughout his journey, providing regular updates which gave me peace of mind knowing that my Harry was in good hands.

Upon arrival in Mallorca, Harry was delivered safely and right on schedule. Everything went according to plan, and I couldn’t have asked for a better outcome. I highly recommend HappyTrailz to anyone looking to transport their pets. Their professionalism, reliability, and genuine care for animals truly sets them apart. Thank you to Julie for your compassion and care.

Jeanne Butcher

I could not have left him in better hands than with Julie.

We had to transport our border collie to Kent from Mallorca. He was picked up on time with such caring and lovely people who made me feel happy that we had picked this company ( HappyTrailz Pet Transport). We received updates,  photos and information throughout  the whole trip, Max was delivered safely the next day.

I cannot thank them enough, your pet will be safe and looked after to the highest standards.

Jennifer XX

The proof is in the pudding

My two dachshunds arrived after their trip from the Midlands to Mallorca happy, well and relaxed.

Julie was recommended to me and was a pleasure to deal with from start to finish.  She is professional, friendly, confident and relaxed.  My sense is that the dogs come first and that she also understands the many needs of us owners!  The van is well equipped with a fridge, secure enclosure that is positioned close to the drivers (on my dogs trip their were two drivers) and organised. Based on my experience, I fully endorse HappyTrailz.

Dr Mark

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FAQs

Find some of the more popular questions we are asked below:

Download our FREE Pet Travel Guide, this will give you all the information you and your pets need for travelling between the UK and Europe.

Your pet will travel in their own individual cabin, providing a safe, secure and comfortable space throughout the journey. The vehicle is designed so that the driver and co-driver have full visibility and easy interaction with the pets at all times, allowing us to provide reassurance, comfort and individual attention every step of the way.

If your pet weighs under 8kg, including their travel bag, they can travel with us using our Air/Road Courier Service. We collect your pet from an agreed location in the UK and accompany them in the aircraft cabin to an airport close to their final destination. Your pet remains under our personal care and supervision throughout the journey and is never transported as cargo. On arrival, they are safely reunited with their owner or, if required, transported by road for the final stage of their journey.

Once on the road, we will let you know that your pet has settled in. We usually stop for a significant break every three to four hours, so everyone can use the toilet, stretch their legs and have some refreshments.

Cats have a litter tray contained within their crate but, during the stops, they also get plenty of fuss and attention.

Videos and updates are given throughout the journey to reassure owners that their pets are happy in safe and caring hands.

Yes. The vehicle is designed to provide a bright, comfortable environment, and many pets enjoy being able to look outside during the journey.

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